Frequently asked questions

Aura will take place on Friday 14 August 2026, from 5:00 PM until 2:00 AM the following day.

The festival will take place at the Sistema delle Piazze in Gibellina (TP), one of the town's landmark locations, where contemporary art, architecture and landscape meet, providing a unique setting for the AURA experience.

It is forbidden to bring in dangerous objects, glass bottles, drugs, and any item that could pose a risk to the safety of attendees.

At Aura Festival you can expect an unforgettable experience: top-tier electronic music, art installations, and the unique magic of the Foro Italico in Palermo at sunset and by night.

AURA was created to build new connections between people, music, art and places, through an experience that places perception at its core.

Regular Ticket: grants access to the event and to the food & beverage area.

Backstage Ticket: grants access to the backstage and to the food & beverage area.

Always buy the lowest-priced ticket type while it is still available. Tickets are released in several batches with limited quantities; once a release sells out, the system automatically moves on to the next one at a higher price. So, to save money, it is best to buy at the lowest price available at the time of purchase.

You can retrieve your ticket by logging into your TicketSMS profile and downloading it again from your orders section.

Yes, the name on the ticket can be changed up to 10 days before the event. After that deadline, no further changes to the ticket holder's name will be possible.

Please remember that the only official ticket outlet for Aura Festival is TicketSMS. We strongly advise you to be wary of anyone trying to sell you a ticket outside this authorised channel.

On-site ticket sales are not guaranteed. Once the capacity limit is reached for safety reasons, the on-site box offices will close.

Once you have entered the event, you cannot leave and re-enter using the same ticket without paying for admission again.

If you cannot attend the event, you can start the ticket resale procedure through TicketSMS. This option is available up to 10 days before the event.

The minimum age to attend the festival is 18 years old.

Bringing your own food and drinks into the festival is not allowed. Inside you will find a large food and beverage area, with vegetarian and vegan options.

The event will take place regardless of weather conditions. The marquees provided have limited capacity for safety reasons.

If the performance of one or more artists is cancelled for reasons beyond the festival organisation's control and this does not lead to the cancellation of the entire event, we will not be able to issue any refund.

Yes, you can take photos and videos with your smartphone. However, the use of professional photographic equipment is subject to restrictions.

The company organising Aura Festival is GL CLUB Srl.

The festival is easy to reach by car. Set your sat nav to Sistema delle Piazze, 91024 Gibellina (TP) and follow the dedicated signage once you arrive in town.

You can reach Gibellina using local public transport services. We recommend checking with local operators for routes, timetables and connections available during the festival days.

The nearest airports to the festival are Trapani Birgi Airport (TPS), about 35 km from Gibellina, and Falcone Borsellino Airport in Palermo (PMO), about 50 km away. Both are well connected to many national and international destinations.

Yes, a dedicated shuttle service is available to reach the Segesta Archaeological Park on festival days. Organised buses are available from Palermo. Book through TicketSMS.